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Introduction to Intelligence Monitoring (IM).............................. 1
Intelligence Monitoring Steps ..................................................... 3
Mission Planning ......................................................................... 3
Collecting Published Information ................................................... 4
Utilizing Human Sources .............................................................. 4
Analysis and Reconstruction of Knowledge...................................... 4
Reporting, Notifying, and Alarming................................................ 4
Learning and Comparing .............................................................. 5
Ladder of Complexity .................................................................. 5
Hidden Truth .............................................................................. 5
Deeply Embedded Knowledge ....................................................... 6
Highly Dynamic Information ......................................................... 6
Information in a Congested Environment........................................ 6
Single Parameter, Dynamic Information ......................................... 6
Market Demand........................................................................... 7
Information Sources ................................................................... 8
Web Sites and Open Sources ........................................................ 8
Business Portals ......................................................................... 9
News Networks and TV Stations.................................................... 9
NewsGroups, Message Boards, Newsletters .................................. 10
Applications of Intelligence Monitoring..................................... 10
Public Relations ........................................................................ 10
Competitive Intelligence ............................................................ 11
eBusiness Intelligence ............................................................... 12
Legal Intelligence...................................................................... 13
Channel Monitoring ................................................................... 13
Defense and Economic Intelligence.............................................. 13
Case Studies and Examples....................................................... 14
Intelligence Monitoring Strategies............................................ 16
Search Engines......................................................................... 16
Database Information Aggregators .............................................. 17
Open Sources........................................................................... 18
Electronic News Services............................................................ 19
Internet Monitoring and Clipping Services..................................... 20
A New Breed of Intelligence Monitoring Software........................... 21
Corporations, Organizations, Products, and Services................ 22
Conventional Clipping Services Versus IM Software ................. 23
Selecting a Technology to Support IM....................................... 25
Summary and Conclusions ........................................................ 26